Shipping Related Questions
b
Do you offer Auto Shipping/Subscription Services?
Yes, we offer Subscribe & Save Shipping on our Smooth Transition Adaptive Skin Care Kit with Supplement and Smooth Transition Adaptive Skin Care Kit without Supplement. We will automatically ship you your next order on a monthly basis. You can choose to have your order shipped every 1, 2, or 3 months.
b
How much is shipping?

All products ship FREE priority mail, 1-3 Days in the continental US.

b
How much will I save by using Subscribe & Save?
You will save 15% when you use our Subscribe & Save feature! You will also receive free shipping automatically!
b
Can I put pause or change my Subscribe & Save service?
Yes, you will have the ability to pause or change your order frequency once you have subscribed.
b
Can I cancel my Subscribe & Save service?
Yes, you can cancel at any time.
b
Do you offer free shipping?
Yes, for all orders over $50.00.
b
Do you ship outside the U.S.A.?
We hope to in the future but not at this time.
Returns and Exchanges
b
What is your return policy?

We are dedicated to providing products made in the U.S. with integrity and quality. We offer a no-hassle 100% money back guarantee if you are not 100% completely satisfied

Try our products for 30 days, if you are not 100% satisfied with your purchase, you can return the product and we will promptly issue a refund. You will be responsible for the shipping cost on the return. Please contact customer service at customersupport@smoothtransition.com to start your return process. We will respond promptly.

Product Related Questions
b
Where are your products made?

Our products are proudly mane in the U.S.A. and in GMP certified facilities.

b
Does Internal Balance help balance out hormones?

Our Internal Balance supplement addresses the internal issues associated with hormonal imbalance due to menopause. Reduced hot flashes, better mood, less anxiety and better sleep are some the key benefits.

b
Does Internal Balance help with weight loss?

Weight gain during menopause is typically the result of hormone imbalance. Internal Balance is not formulated specifically for weight gain issues, but to assist in balancing hormones so it could help with weight fluctuations associated with menopause, but may take time.

b
What is the difference between the Smooth Transition Internal Balance supplement and pharmaceutical options available for treating menopause?

Pharmaceutical options for treating menopause basically consist of either hormone replacement therapies or antidepressants or, in some cases, both.  Both of these options are meant to increase or even replace endogenous biochemical(s) a physician has determined to be missing or out of balance in your body.

By taking pharmaceuticals into the body, you are bypass your body's ability to overcome these imbalances on its own.  By using a supplement such as Internal Balance, you do not introduce replacement chemicals into the body.  The intent is to supplement the body with compounds such as vitamins and botanicals that support your body's innate ability to balance itself naturally. 

The purpose of a supplement is never to replace, only to support your body's natural biological mechanisms.  And, as always, no supplement is meant to cure or treat any illness or disease.     

b
Are your products GMP certified?

Yes we use GMP certified facilities in the U.S.A. for product manufacturing.

b
How does Adaptive Skin Care compare to other skin care regimens?

Our vegan skin products are loaded with vitamins, phytosterols, botanical extracts, plant peptides and antioxidants. We formulate with natural ingredients like black cohosh and dong quai to help address issues related to hormone imbalance from perimenopause through post menopause.

They contain NO parabens, phtha
lates, petro chemicals, dyes, synthetic fragrances, sodium laurel sulfate, propylene glycol, mineral oil, DEA, paraffin, polyethylene beads or formaldehyde. We never animal test.


.

b
Does Internal Balance help with hairloss?

Hair loss during menopause is typically the result of hormone imbalance. Internal Balance is not formulated specifically for hair loss issues, but to assist in balancing hormones so it could help with hair loss associated with menopause, but may take time.

b
What ingredients are in Internal Balance?

Internal Balance contains third party tested vitamins and herbal extracts. Black cohosh 200mg, dong quai 100mg, non GMO soy isoflavones 100mg, Vitamin D3 1000IU, Vitamin K2 200 mcg, Biotin 10,000mcg, Magnesium 45mg and a ayurvedic herbal blend containing Tinospora cordifolia, asparagus racemosus, withania somnifera and commiphora mukul.

b
I'm a smoker, will your products work for me?

Yes. You can take Internal Balance if you are a smoker. Studies have shown that smoking does increase the occurrences of menopausal symptoms. Internal Balance can certainly help alleviate those symptoms.

b
What is the difference in Internal Balance and Estroven?

Compare the labels and see for yourself. The Internal Balance Formula is a much more robust formula formulated for relieving menopausal symptoms only and contains many more vitamins, herbs and botanicals. The Estroven formula is weak in comparison.

Internal Balance

  • Genopause® Ayurvedic Herbal Blend (Tinospora cordifolia (Guduchi), Asparagus racemosus (Shatavari),Withania somnifera (Ashwaganda) and Commiphora mukul (Guggul) 500 mg Black Cohosh Extract - 200mg
  • Soy Isoflavones - 100mg
  • Dong Quai Extract - 100mg
  • Vitamin D3
  • Vitamin K2
  • Biotin
  • Magnesium
  • Tinospora cordifolia
  • Asparagus racemosus
  • Withania somnifera
  • Commiphora mukul

Estroven 

  • Black Cohosh Extract - 40mg
  • Soy Isoflavones - 56mg
  • Cissus quadrangularis - 300mg (for managing weight)



Of the 2 ingredients that are found in both Internal Balance and Estroven the amounts found in Estroven are extremely low in comparison. Internal Balance also contains 

b
Do you offer Auto Shipping/Subscription Services?
Yes, we offer Subscribe & Save Shipping on our Smooth Transition Adaptive Skin Care Kit with Supplement and Smooth Transition Adaptive Skin Care Kit without Supplement. We will automatically ship you your next order on a monthly basis. You can choose to have your order shipped every 1, 2, or 3 months.
b
What is the difference in Internal Balance and Amberen?

The most obvious difference between Smooth Transition and Amberen is natural versus synthetic. Smooth Transition uses a clinically tested and proven Ayurvedic combination of natural botanical extracts combined with other traditional Asian botanical extracts and essential vitamins that supports the body's ability to balance and manage hormone levels. Amberen uses synthetic mineral salts such as ammonium succinate and MSG. The ingredients in Smooth Transition were chosen based on thousands of years of safe and effective use in managing menopause related issues.

Internal Balance

  • Genopause® Ayurvedic Herbal Blend (Tinospora cordifolia (Guduchi), Asparagus racemosus (Shatavari),Withania somnifera (Ashwaganda) and Commiphora mukul (Guggul)  
  • Black Cohosh Extract 
  • Soy Isoflavones 
  • Dong Quai Extract
  • Vitamin D3
  • Vitamin K2
  • Biotin
  • Magnesium
  • Tinospora cordifolia
  • Asparagus racemosus
  • Withania somnifera
  • Commiphora mukul

Amberen 

  • Ammonium Succinate
  • Calcium Disuccinate
  • Monosodium L-Glutamate
  • Glycine
  • Magnesium Disuccinate Hydrate
  • Zinc Difumarate Hydrate
  • Tocopherol Acetate


b
Do your products contain phthalates?
No.
b
Can I use your products if I am currently using HRT?
You can use our skin products if you are currently using HRT. Consult with your physician before taking our Internal Balance Supplement if your are on HRT.
b
I’ve read that not all Dong Quai is pure, is your Dong Quai pure?
Yes, all our ingredients are tested for purity and content. We do not use substandard ingredients.
b
Where do you get your ingredients?
We source only the finest ingredients from around the globe.
b
Where can I find an ingredients list of your products?
There is an ingredients link here and on every product page of our website in the ingredients tab.
b
What is a synergistic system?
A synergistic system is the interaction of two or more products that produces a combined effect that is greater than the sum of their individual effects. Smooth Transition products work together is this manner.
b
Do these products work on their own?
Yes. Our products work great on their own but are enhanced when used together.
b
Can I just use the skin products?
Yes. Our skin products can be used on their own however the results are enhanced with by using it together with our Internal Balance Supplement.
b
Can I just use the supplement?
Yes. Our Internal Balance Supplement can be used on its own however the results are enhanced by using it together with our skin system.
b
It says UV protection, is there SPF?
Some of our ingredients naturally contain UV protection.
b
Why is there no SPF in your products?
Our products are specifically formulated for relief of negative side effects of perimenopause and menopause. We believe in keeping our formulas pure and focused on their core purpose. While some of our ingredients are known to have some natural UV protection we don’t add chemical or mineral filter sunscreens to our formulas.
b
Can I purchase the skin system only?
Yes we sell the skin system without the supplement as a single system.
b
Do your products contain petrol chemicals?
No.
b
Do your products contain dyes?
No.
b
Do your products contain synthetic fragrances?
No. We use only natural fragrances.
b
Do your products contain parabens?
No.
b
Are your products gluten free?
Yes.
b
Do you conduct animal testing?
Never!
b
What is your return policy?
Try our products for 30 days, if you are not 100% satisfied with your purchase, you can return the product and we will promptly issue a refund.
b
How much will I save by using Subscribe & Save?
You will save 15% when you use our Subscribe & Save feature! You will also receive free shipping automatically!
b
Can I put pause or change my Subscribe & Save service?
Yes, you will have the ability to pause or change your order frequency once you have subscribed.
b
Can I cancel my Subscribe & Save service?
Yes, you can cancel at any time.
b
The Internal Balance contains a high level of Biotin. My blood lab has a warning on display in their lobby stating biotin can interfere with some lab results. Is this true?

Yes. Biotin may affect the outcome of certain thyroid function tests.  As a result, we call attention to this on our label and recommend you do not take the Internal Balance 48 hours prior to any thyroid tests.  Once the tests are completed, you can resume taking the Internal Balance.

b
Is your soy from a non-GMO source?

Yes.  Our soy isoflavones are certified non-GMO.

b
Will you be offering more products in the future?

Yes. We will be launching a Smooth Transition Hair Care product line with formulas designed specifically for the support of menopause-related hair loss. We will also be expanding to our supplement line.

b
Is the application easy? I don't wan't to have to spend alot of time applying.

Yes, extremely fast and easy. I've been through my share of rituals as well so my skin care system was developed to be quick and easy to use. It requires little effort and takes only minutes to apply.

b
I'd love to believe that this works but I'm broke from all the schemes, tired of the rituals and one with all the must tries.

I've had bad experiences in the past with other products. There's no doubt there are many ineffective products out there just looking for your money. I've purchased my share of products that I've been unsatisfied with as well which is exactly why I created Smooth Transition Menopause Solutions. I can attest it has worked amazing for myself and others which is why we offer a 100% Satisfaction Guarantee.

Laura Jones / Founder & CEO

b
Does this help with hormonal acne?

Yes. Our skin care addresses several issues due to hormonal activity on the skin including acne. It will also make your skin feel and look wonderful.

b
What issues does Internal Balance help with?

Internal Balance is formulated with natural ingredients designed to relieve hot flashes, insomnia, night sweats, mood swings, anxiety and low libido.

b
How long does it take for your products to be effective?

With supplements everyone is different in how they experience their results. Some will noticed results in as little as 2 weeks while others can take over 30 days. 

Different results may be noticed at different times, so for ex
ample you may notice decreased anxiety before you notice better sleep. Hot flashes will decrease but will keep decreasing over time. Full results may not be fully experienced for 60 to even 90 days which is typical for all supplements. 

b
Why do your products have oil in them? I have oily skin.

The oils in our products are essential oils that your skin needs in order to be healthy. These oils should have no effect on the amount of oil your body produces. Here are some of the benefits of the oils in our products that far exceed their moisturizing abilities.

Broccoli Seed Oil: Sulforaphane, the active antioxidant component of Broccoli Seed Oil effectively softens and moisturizes skin while providing relief from UV radiation irritation. Broccoli Seed Oil is highly moisturizing, non-greasy and absorbs quickly into the various layers of the skin. It is also high in anti-inflammatory fatty acids and contains skin nourishing vitamins A, C, K, and B.

Chamomile Oil also has anti-inflammatory functions, reduces inflammation, redness and decreases fine lines and dark circles, therefore, evens out skin tone. It has regenerating, repairing and strengthening properties to help maintain a youthful and refreshed appearance.

Coconut Oil is naturally anti-bacterial and antifungal helping eliminate breakouts. It penetrates deep into the skin and is an excellent moisturizer. The triglycerides in the oil attract protein molecules, ensuring timely repair of the collagen layer. 

Clove Bud Oil helps prevent breakout, sagging skin, and wrinkles. It is high in antioxidants that reverse the damage of free radicals to slow aging and degeneration.

Orange Oil is what gives our Gentle Creamy Cleanser its refreshing scent. It is also shown to increase collagen production and the ability to absorb vitamin C, which is essential for anti-aging. It improves the flow of blood to the skin and helps in clearing clogged pores.

b
Why do you put soy in your products?

Soy Isoflavones, which are plant-derived, estrogen-like compounds that can influence estrogen receptors once ingested have a human-like composition but are not actual hormones. Topically, they have the unique ability to generate cell membranes, can rebuild collagen and elastin, increase skin thickness, enhance skin hydration and improve overall wellness while smoothing the appearance of fine lines and wrinkles. Internally, they reduce the frequency and intensity of menopausal symptoms such as hot flashes and mood swings. Soy Isoflavones promote an internal balance. 

b
Do you offer product samples?

We do not offer products samples because like all supplements and skin care on the market they do not work overnight so providing a small sample would not really make sense. Some women may see and feel results within 2 weeks however typically 30 days is a minimum and full results may be achieved at 60 to 90 days.

Menopause Related Questions
b
I've been having hot flashes for several years. Why do they seem to be getting worse?

Many things can negatively affect menopause symptoms, including stress, diet, and other things which can fluctuate due to what's happening in your life. Internal Balance was formulated to decrease the frequency and intensity of hot flashes as well as mood swings, insomnia and other symptoms associated with menopause. 

b
I am currently on HRT but not really getting any results. My libido is still nonexistent and I'm not sure what is causing my breasts to be so tender. Can I just take the internal balance and get more favorable results?

Internal Balance was formulated to help your body overcome many of the undesirable effects of menopause, including loss of libido, without the use of hormones. Many women have chosen Internal Balance as an alternative to HRT for their menopause symptoms and we have received several reviews showing that it has helped them tremendously.

Additionally, numerous women have elected to use Internal Balance while completely eliminating HRT and have also benefitted significantly. While every individual is different and results will vary, we believe Internal Balance can be a very favorable option in managing many of the issues associated with menopause.

b
Does Internal Balance help with hairloss?

Hair loss during menopause is typically the result of hormone imbalance. Internal Balance is not formulated specifically for hair loss issues, but to assist in balancing hormones so it could help with hair loss associated with menopause, but may take time.

b
I'm a smoker, will your products work for me?

Yes. You can take Internal Balance if you are a smoker. Studies have shown that smoking does increase the occurrences of menopausal symptoms. Internal Balance can certainly help alleviate those symptoms.

b
How do I know if I’m having perimenopausal or menopausal symptoms?
If you suspect you are having menopause related symptoms you should consult with your doctor to make sure your symptoms are not related to something else.
b
Do this product address hair loss issues do to menopause as well?

Smooth Transition does not currently have a product specifically designed to support menopause related hair loss. However, our Internal Balance supplement will positively support issues relating to hormone imbalance. In the future, we will be launching the Smooth Transition Hair Care product line with formulas designed specifically for the support of menopause-related hair loss.

Ingredient Related Questions
b
Are your products FDA approved?
While the FDA does have an approval process for prescription drugs, there is no formal FDA approval process for skin care and dietary supplement products.  However, the manufacturing of all of Smooth Transition products is conducted exclusively in the United States under the strict regulatory authority of the FDA as directed under Federal Law through the Federal Food, Drug and Cosmetic Act and Code of Federal Regulations Title 21.
b
How does Adaptive Skin Care compare to other skin care regimens?

Our vegan skin products are loaded with vitamins, phytosterols, botanical extracts, plant peptides and antioxidants. We formulate with natural ingredients like black cohosh and dong quai to help address issues related to hormone imbalance from perimenopause through post menopause.

They contain NO parabens, phtha
lates, petro chemicals, dyes, synthetic fragrances, sodium laurel sulfate, propylene glycol, mineral oil, DEA, paraffin, polyethylene beads or formaldehyde. We never animal test.


.

b
What ingredients are in Internal Balance?

Internal Balance contains third party tested vitamins and herbal extracts. Black cohosh 200mg, dong quai 100mg, non GMO soy isoflavones 100mg, Vitamin D3 1000IU, Vitamin K2 200 mcg, Biotin 10,000mcg, Magnesium 45mg and a ayurvedic herbal blend containing Tinospora cordifolia, asparagus racemosus, withania somnifera and commiphora mukul.

b
What is the difference in Internal Balance and Estroven?

Compare the labels and see for yourself. The Internal Balance Formula is a much more robust formula formulated for relieving menopausal symptoms only and contains many more vitamins, herbs and botanicals. The Estroven formula is weak in comparison.

Internal Balance

  • Genopause® Ayurvedic Herbal Blend (Tinospora cordifolia (Guduchi), Asparagus racemosus (Shatavari),Withania somnifera (Ashwaganda) and Commiphora mukul (Guggul) 500 mg Black Cohosh Extract - 200mg
  • Soy Isoflavones - 100mg
  • Dong Quai Extract - 100mg
  • Vitamin D3
  • Vitamin K2
  • Biotin
  • Magnesium
  • Tinospora cordifolia
  • Asparagus racemosus
  • Withania somnifera
  • Commiphora mukul

Estroven 

  • Black Cohosh Extract - 40mg
  • Soy Isoflavones - 56mg
  • Cissus quadrangularis - 300mg (for managing weight)



Of the 2 ingredients that are found in both Internal Balance and Estroven the amounts found in Estroven are extremely low in comparison. Internal Balance also contains 

b
What is the difference in Internal Balance and Amberen?

The most obvious difference between Smooth Transition and Amberen is natural versus synthetic. Smooth Transition uses a clinically tested and proven Ayurvedic combination of natural botanical extracts combined with other traditional Asian botanical extracts and essential vitamins that supports the body's ability to balance and manage hormone levels. Amberen uses synthetic mineral salts such as ammonium succinate and MSG. The ingredients in Smooth Transition were chosen based on thousands of years of safe and effective use in managing menopause related issues.

Internal Balance

  • Genopause® Ayurvedic Herbal Blend (Tinospora cordifolia (Guduchi), Asparagus racemosus (Shatavari),Withania somnifera (Ashwaganda) and Commiphora mukul (Guggul)  
  • Black Cohosh Extract 
  • Soy Isoflavones 
  • Dong Quai Extract
  • Vitamin D3
  • Vitamin K2
  • Biotin
  • Magnesium
  • Tinospora cordifolia
  • Asparagus racemosus
  • Withania somnifera
  • Commiphora mukul

Amberen 

  • Ammonium Succinate
  • Calcium Disuccinate
  • Monosodium L-Glutamate
  • Glycine
  • Magnesium Disuccinate Hydrate
  • Zinc Difumarate Hydrate
  • Tocopherol Acetate


b
I’ve read that not all Dong Quai is pure, is your Dong Quai pure?
Yes, all our ingredients are tested for purity and content. We do not use substandard ingredients.
b
Where do you get your ingredients?
We source only the finest ingredients from around the globe.
Health Related Questions
b
Can I use it if I take high blood pressure meds and a diuretic med?

Unfortunately, we are not able to give out medical advice as everyone has individual needs. As with any supplement, if you have health concerns addressing them with your physician is your best bet.

b
Can I take this instead of the Estradiol hormone pill I take everyday after the total hysterectomy I had?

Our product is not formulated to be a hormone replacement product. As such, we must suggest that you show the product to your physician and take his/her recommendation. You can print off a Product Data Sheet from our web site: https://cdn.shopify.com/s/files/1/1855/5859/files/internalbalance_sheet.pdf

b
Can I take Internal Balance if I am diabetic?

Yes, Internal Balance is a supplement that can be taken safely if you are diabetic.

b
Is Internal Balance safe to use if I have had breast cancer?

Even after thirty years of research on soy and breast cancer, the role of soy or plant based estrogens is still unclear.  Much of the recent research shows soy may in fact be protective even in estrogen dominant breast cancers, but most physicians and breast cancer groups are reluctant to recommend soy foods or phytoestrogens to be consumed on a regular basis.  Since Internal Balance contains soy isoflavones I encourage you consult with your healthcare providers to decide what is best for you.

b
Can I take Internal Balance if I've had a hysterectomy?

Yes.  We have customers that have had total hysterectomies (or ovaries removed) and have experienced exceptional relief from their menopausal symptoms using just Internal Balance. However, Internal Balance is not a hormone replacement so we always recommend you talk to your doctor about your hormone levels if you have any concerns.  

b
Can I take the supplement if I have an ongoing health issue?
As with any supplement if you have questions or concerns you should consult with your physician before use.
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